Multicultural services

Support services for our cultural and linguistically diverse residents.

Click below to expand for more information.

Services supporting residents

The following organisations can assist residents with a multicultural background.

Multicultural NSW

Services offered include:

  • Face to face interpreting.
  • Video and telephone interpreting.
  • Translations and transcripts.

Multicultural Services | Government Agency: Multicultural NSW

Services Australia

Access the following Australian Government services:

  • Medicare (132 011, interpreter service available).
  • Centrelink (multilingual phone line – 131 202).
  • Child support.
  • Aged care.

Services Australia

Service NSW

Access the following NSW Government services:

  • Births, relationships and deaths registration.
  • Boating, fishing, recreation and outdoors permits and information.
  • Business, industries and employment.
  • Concessions, rebates and other financial assistance.
  • Driving and transport licences.
  • Education and training.
  • Health and care packages.
  • Housing and property information.
  • Document translating services.

Service NSW

Phone 13 77 88

The Department of Home Affairs

The Department of Home Affairs provides information on visas, becoming an Australian citizen, tips on settling into Australia and more.

Department of Home Affairs

The Refugee Council of NSW

The Refugee Council of NSW is the national body for refugees and the organisations that support them.

Refugee Council of Australia website: Supporting refugees people seeking asylum

Translating and Interpreter Service

If you are a non-English speaker or are assisting a non-English speaker, call the Interpreter Service on 131 450 or see TIS National website.

Settlement services

Australian Chinese Community Association (Chatswood)

ACCA is a not-for-profit organisation serving the NSW Chinese-Australian community. ACCA provides community services such as aged home care, aged day care, dementia support, interest classes and Chinese language classes. ACCA also organises cultural and Chinese festival events throughout the year.

Australian Chinese Community Association 澳華公會 (acca.org.au)

CASS Group

CASS provides social and welfare services to multicultural communities in Sydney and elsewhere in NSW, with a focus on those of East Asian backgrounds (Chinese, Korean, Indonesian, Vietnamese, Malaysian and Singaporean).

CASS Care

info@casscare.org.au

Community Migrant Resource Centre

The Community Migrant Resource Centre offers the following services:

  • Settlement engagement transition.
  • Youth transition support.
  • Early intervention and perinatal.
  • Towards Belonging Program.

CMRC

Multicultural Integration Community Support (MICS)

MICS provides support for migrant communities to build bridges with the local community and to explore ways of living together in Australia.

Multicultural Integration Community Support (infinitedesign.com.au)

Settlement Services International

SSI is a community organisation supporting new migrants and other Australians to achieve their full potential. SSI works with vulnerable residents including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities to build capacity and overcome inequality.

Settlement Services International (ssi.org.au)

Phone 02 8799 6700

Language services

Adult Migrant English Program

The Adult Migrant English Program (AMEP) is a free service to help eligible migrants to improve their English language skills and settle into Australia.

About the Adult Migrant English Program (AMEP) (homeaffairs.gov.au)

Hornsby Ku-ring-gai Community College

Hornsby Ku-ring-gai Community College Inc provides education and training to adult learners and job seekers.

Hornsby - Ku-ring-gai Community College (hkcc.nsw.edu.au)

Macquarie Community College

Macquarie Community College provides a range of English language courses including:

  • Government subsidised English courses.
  • English for work and study.
  • Industry specific courses.
  • Spoken and written English.

English Language - Macquarie Community College

Macquarie University English Language Centre

Located in the Macquarie University these courses are designed to assist international students and others improve their English language skills.

English language programs - Macquarie University (mq.edu.au)

TAFE NSW

The Northern Sydney Institute TAFE NSW offers several English courses for work and study.

TAFE NSW also offers job-seeking skills courses including IT and a wide range of vocational qualifications. There are full-time, part-time, long and short courses.

TAFE NSW

Health services

International Student Health Hub

A one stop online hub offering sexual and reproductive health information for international students.

International Student Health Hub - Study NSW

NSW Multicultural Health Communication Service (MHCS)

MHCS provide health information to culturally and linguistically diverse communities in NSW. The website has factsheets in multiple languages.

NSW Multicultural Health Communication Service

Transcultural Mental Health

The Transcultural Mental Health Centre works with health professionals in NSW to support positive mental health for people from culturally and linguistically diverse communities.

Transcultural Mental Health Centre (TMHC) - Transcultural Mental Health Centre (nsw.gov.au)

Diversity and Disability Alliance

For people with disability from diverse backgrounds – connect with other peers and receive/give support, access peer mentoring, get peer support training or work with us.

Phone: 0434 354 114

ddalliance

Legal services

Australian Human Rights Service

The Australian Human Rights Commission is an independent statutory organisation to advocate for human rights in Australia and elsewhere.

Australian Human Rights Commission

Anti-Discrimination NSW

Anti-Discrimination NSW administers the Anti-Discrimination Act 1977. They offer the following services:

  • Answering enquiries.
  • Investigating and resolving complaints.
  • Raising awareness about discrimination and its impacts.

Anti-Discrimination NSW

Immigration Advice and Rights Centre

The Centre is a not-for-profit specialising in Australian migration and refugee law. It assists migrants by providing free legal information, advice and casework services. 

Free immigration advice | IARC | Immigration Advice and Rights Centre

Multicultural Disability Advocacy Association of NSW (MDAA)

MDAA provides advocacy services for people or family members from Culturally and Linguistically Diverse or Non-English speaking backgrounds who have a disability. MDAA can provide advice and support if you feel you have been treated unfairly, this includes issues with housing, immigration, health services, social security, school, work, disability services or the police.

Phone: 1800 629 072

About MDAA

Education

Hornsby Ku-ring-gai Community College

Hornsby Ku-ring-gai Community College Inc provides education and training to adult learners.

Hornsby - Ku-ring-gai Community College (hkcc.nsw.edu.au)

Macquarie Community College

Macquarie Community College offers the following classes and training:

  • Business and work skills.
  • Childcare.
  • IT.
  • English language.
  • Hospitality.
  • Foreign languages.
  • Health and community services.

Macquarie Community College

TAFE NSW

The Northern Sydney Institute TAFE NSW offers several English courses for work and study.

TAFE NSW also offers job-seeking skills courses including IT and a wide range of vocational qualifications. There are full-time, part-time, long and short courses.

TAFE NSW

www.nsi.edu.au

Phone 131 674

International students

Service NSW

Access online services for identity documents, income tax, public transport and more.

Support for international students | Service NSW

Insider Guides - Sydney

Insider Guides are free guides for international students. Learn more about Australia and how to enjoy your time studying here.

International Student Guides - Insider Guides

International Student Welfare Services Hub

The International Student Welfare Services Hub provides emergency food assistance, accommodation and housing, legal advice and mental health support.

International Student Health Hub - Study NSW

Cultural groups

AASHA Foundation

AASHA organises social activities to assist seniors from diverse backgrounds.

info@aashaaustralia.org.au

Aknoon Cultural Centre (Hornsby)

The Aknoon cultural centre is specifically for newly arrived immigrants who are Farsi speakers.

aknoonculturalcentre@gmail.com

Anglo-Indian Association of NSW

The Anglo-Indian Association provides social, sporting, cultural and recreational activities for residents of Indian background.

executive.committee@anglo-indian-nsw.com

Dae Hahn Culture School

The Dae Hahn Culture school is a cultural association providing activities and events for residents of a Korean background.

hshahn@gmail.com

Women’s Shed Hornsby/Ku-ring-gai

The Shed works with individuals from all backgrounds to provide support, identify opportunities for empowerment and the realisation of personal goals.

WSHK

India Club (Pennant Hills)

The India Club Inc. is a not-for profit organisation for people of Indian origin and Australians. 

shubha.kumar.indiaclub@gmail.com